Privacy Policy

Effective date: July 1, 2026

Last updated: July 1, 2026

Living Stone Renos & Painting Inc. (“Living Stone,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices and rights you have. It applies to our website, our contact and estimate-request forms, and our SMS text messaging program.

1. Who We Are

Living Stone Renos & Painting Inc. is a residential and commercial renovation and painting company based in Ontario, Canada. If you have any questions about this policy, you can reach us at [email protected].

2. Information We Collect

We collect information that you provide to us directly, including when you fill out a form, request an estimate, or contact us:

• Your name
• Mobile phone number
• Email address
• Property or project address
• Details about the renovation or painting work you are requesting

We may also automatically collect limited technical information (such as device type, browser, and general location) when you visit our website, to help the site function and to improve our services.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and prepare estimates and quotes
• Schedule, confirm, and remind you of appointments and site visits
• Send you estimate and appointment reminders and reply to your questions by text, where you have opted in
• Communicate with you about your project
• Operate, maintain, and improve our website and services
• Comply with our legal and regulatory obligations

4. SMS / Text Messaging Program

5. How We Share Information

We do not sell or rent your personal information. We share information only in the limited circumstances below:

• Service providers. With trusted vendors who help us operate our business (for example, scheduling, customer communication, estimating, or message delivery). They are permitted to use the information only to provide services to us and are bound by confidentiality obligations.
• Legal requirements. When required by law, or to protect the rights, property, or safety of our company, our customers, or others.

As stated in Section 4, mobile phone numbers and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes.

6. Cookies and Analytics

Our website may use cookies and similar technologies to help the site function, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, to provide our services, and to comply with our legal obligations, after which it is securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children.

11. Your Privacy Rights

In accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial law, you have the right to access the personal information we hold about you, to request corrections, and to withdraw your consent at any time. To exercise these rights, contact us using the details below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of our website and services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Living Stone Renos & Painting Inc.
Maple, Ontario, Canada
Phone: +1 647-885-0843
Email: [email protected]